Transformative Technologies for Facility Management Professionals: A Technical Review

Adedamola Oluwunmi

Abstract


Globally, the facility management (FM) profession has seen significant transformations. The role of FM professionals has moved beyond simply managing facilities to creating, implementing, and maintaining strategic value in facilities by utilizing technology. FM professionals - particularly in developing countries - must develop the capacity to boost business performance by leveraging relevant technologies. Taking this into account, this study conducted a thorough evaluation of the literature on FM technologies published in both developed and developing nations. Materials were reviewed on technologies that can potentially transform the FM profession (that is, FM technologies). The findings revealed that Building Information Modeling (BIM) and the Internet of Things (IoT) accounted for the more significant percentage (58%) of research efforts. Moreover, the review also showed that research efforts on FM technologies are recent because a lot of materials (53%) on the topic were published between 2021 and 2022. It was suggested that FM professionals keep an eye out for emerging technologies that can help them manage buildings, people and processes more efficiently, while also boosting business performance and occupiers’ satisfaction. This research will help in achieving the United Nations' Sustainable Development Goal (SDG) number 9 (Industry, Innovation, and Infrastructure). 


Full Text:

PDF

References


Adama, U. J. and Michell, K. A. (2017). Effects of Technological Innovations on FM practice. Retrieved from https://www.researchgate.net/publication/324900497_Effects_of_technological_innovations_on_FM_practice

Aguome, N. M. C., Egolum, C. C. and Ogbuefi, J. U. (2019). Building Information Modelling and Facility Management Service Delivery: A Critique. IOSR Journal of Business and Management (IOSR-JBM), 21(4), 38-45.

Ahmed, V., Tezel, A., Aziz, Z. and Sibley, M. (2017). The Future of Big Data in Facilities Management: Opportunities and Challenges. Facilities, 35(13/14):725-745.

Aldowayan, A., Dweiri, F. T. and Venkatachalam, S (2020). A Review on Current Status of Facility Management Practices in Building Industry and Prospective BIM Intervention to Manage the Facilities Effectively during its Service Life. Proceedings of the 5th NA International Conference on Industrial Engineering and Operations Management Detroit, Michigan, USA, August 10 - 14.

Ashworth, S. J. (2020). The Evolution of Facility Management (FM) in the Building Information Modelling (BIM) Process: An Opportunity to Use Critical Success Factors (CSF) for Optimising Built Assets. Unpublished Ph.D Thesis, Liverpool John Moores University, United Kingdom.

Aziz, N. D., Nawawi, A. H. and Ariff, N. R. M. (2016). Building Information Modelling (BIM) in Facilities Management: Opportunities to be considered by Facility Managers. Procedia - Social and Behavioural Sciences, 234, 353 – 362.

Babajide-Kassim, A. (2021). Emerging Technologies Impacting Facility Management. Retrieved from https://facilitymanagementcourses.com/blog/2021/02/26/emerging-technologies-impacting-facility-management/

Biswas, S. (2021). The Four Pillars of Facility Management. Retrieved from https://apeejayrealestate.com/the-four-pillars-of-facility-management/

Blondeau, G. (2021). The 4 skills of any Successful Facility Management Leader in 2021. Retrieved from https://www.proxyclick.com/blog/successful-facility-manager-skills

Bobby, W. (2016). Drones and the Emergence of Unmanned Asset Management. Retrieved from https://facilityexecutive.com/2017/02/drones-emergence-of-unmanned-asset-management/

Berger, D. (2021). Transforming Facilities Management Digitally. Retrieved from https://www.colliers.com/en-sg/news/blog-rems-transforming-facilities-management-with-digital-technology

BustersGroup (2022). What is Facilities Management? Retrieved from https://www.thebustersgroup.co.uk/news/what-is-facilities-management

Dahanayake, K. C. and Sumanarathna, N. (2021). IoT-BIM-based Digital Transformation in Facilities Management: A Conceptual Model. Journal of Facility Management, 1472–5967.

Durdyev, S., Ashour, M., Connelly, S. and Mahdiyar, A. (2022). Barriers to the Implementation of Building Information Modelling (BIM) for Facility Management. Journal of Building Engineering, 46, 103736.

Esch, P. V. and Leslie, C. (2016). Drones in Facilities Management: Disruptive Innovation to Reduce HSEQ High-Risk Activities. Retrieved from https://www.researchgate.net/publication/304134845_Drones_in_Facilities_Management_Disruptive_Innovation_to_Reduce_HSEQ_High-Risk_Activities

Facility Executive (2018). The 5 Biggest Innovations In Facility Management Technology. Retrieved from https://facilityexecutive.com/2018/10/five-innovations-facility-management-technology/

Ghodasara, D., Patel, A., Bhatt, N. S. and Thaker, T. P. (2019). Application of Building Information Modeling in Facility Management: A Case Study of a Commercial Project. Creative Construction Conference (CCC), 29 June - 2 July, Budapest, Hungary.

Gunasekara, H. G., Sridarran, P. and Rajaratnam, D. (2021). Effective Use of Blockchain Technology for Facilities Management Procurement Process. Journal of Facilities Management. Retrieved from https://www.researchgate.net/publication/349004183_Effective_use_of_blockchain_technology_for_facilities_management_procurement_process

Hornak, C. (2021). 7 Reasons Why Google is the Best Free Content Research Tool. Retrieved from https://bloghands.com/blog/7-reasons-why-google-is-the-best-content-research-tool

Hounsell, D. (2016). Managers Strive to Learn Benefits of Drone Technology. Retrieved from https://www.facilitiesnet.com/maintenanceoperations/article/Managers-Strive-to-Learn-Benefits-of-Drone-Technology--16439

Ikediashi, D. and Uyanga, J. (2016). Adoption of BIM Technologies for Facilities Management Roles in Nigeria: An Empirical Investigation. Paper presented at the International Conference on Construction and Real Estate Management (ICCREM), 29 September - 1 October, Edmonton, Alberta, Canada.

Intellis (2019). 4 Tech Trends Transforming the Facilities Management Industry. Retrieved from https://www.intellis.io/blog/4-trends-driving-digital-transformation-in-facilities-management

Jambil, S. Z. (2020). Awareness and Readiness in the Use of Building Information Modelling as a Tool in Facilities Management Services in High-Rise Commercial Buildings in Abuja, Nigeria. African Scholar Journal of Env. Design & Construction Mgt. (JECM-4), 19(4), 247- 266.

Joannah, W. (2022). 28 Best Academic Search Engines That make your Research Easier. Retrieved from: https://www.scijournal.org/articles/academic-search-engines

Kassem, M., Kelly, G., Dawood, N., Serginson, M. and Lockley, S. (2015). BIM in Facilities Management Applications: A Case Study of a Large University Complex. Built Environment Project and Asset Management, 5(3), 261-277.

Klatt, U. (2022). Top 5 Trends in Facilities Management 2022. Retrieved from https://www.disruptive-technologies.com/blog/top-5-trends-in-facilities-management-2022

Lee, J. Y., Irisboev, I. O. and Ryu, Y. (2021). Literature Review on Digitization in Facilities Management and Facilities Management Performance Measurement: Contribution of Industry 4.0 in the Global Era. Sustainability, 13(1343), 1 - 29.

Leygonie, R., Motamedi, A. and Iordanova, I. (2022). Development of Quality Improvement Procedures and Tools for Facility Management BIM. Developments in the Built Environment, 11, 100075. Retrieved from https://www.sciencedirect.com/science/article/pii/S2666165922000096

Lowe, J. (2020). 5 Benefits of Building Information Modeling (BIM) in Facility Management. Retrieved from https://home.akitabox.com/blog/5-benefits-of-bim

Matarneh, S. T., Danso-Amoako, M., Al-Bizri, S., Gaterell, M. and Matarneh, R. (2018). Developing an Interoperability Framework for Building Information Models and Facilities Management Systems. Proceedings of the Creative Construction Conference 2018, CCC 2018, 30 June - 3 July, Ljubljana, Slovenia.

Matviichuk, M. (2021). Digital Transformation in Facility Management: When Automation Is Inevitable. Retrieved from https://apiko.com/blog/digital-transformation-in-facility-management/

Matějka, P., Kosina, V., Tomek, A., Tomek, R., Berka, V. and Šulc, D. (2016). The Integration of BIM in Later Project Life Cycle Phases in Unprepared Environment, Selected papers from Creative Construction Conference, Procedia Engineering, 164, 550-557.

McDonald, J. (2022). 12 Facility Management Technology Trends for 2022. Retrieved from https://www.iofficecorp.com/blog/modern-facility-management-technology

Moreno, J. V., Machete, R., Falcão, A. P., Gonçalves, A. B. and Bento, R. (2022). Dynamic Data Feeding into BIM for Facility Management: A Prototype Application to a University Building. Buildings, 12(5), 1-15.

Naghshbandi, S. N. (2016). BIM for Facility Management: Challenges and Research Gaps. Civil Engineering Journal, 2(12), 679-684.

Naushad, R. (2021). Digital Transformations and Automation for Facility Management. Retrieved from https://medium.com/geekculture/digital-transformations-and-automation-for-facility-management-6b81421dfd8f

Olapade, D. T. and Ekemode, B. G. (2018). Awareness and Utilisation of Building Information Modeling for Facility Management (FM) in a Developing Economy. Journal of Facilities Management, 16(4), 387-395.

Patacas, J., Dawood, N., Vukovic, V. and Kassem, M. (2015). BIM for Facilities Management: Evaluating BIM Standards in Asset Register Creation and Service Life Planning. Journal of Information Technology in Construction, 20, 313-331.

Pinto, M. B. (2020). Big Data and its Influence in the Facilities Management Industry in the UK. Universidad Peruana de Ciencias Aplicadas International Business School. Retrieved from https://www.academia.edu/42079220/Big_Data_and_its_influence_in_the_facilities_management

Rabine, A. (2019). Case Study Powered by Drone Data, Startup Strengthens Facility Management Using Advanced Analytics. Retrieved from https://www.precisionhawk.com/hubfs/PrecisionHawk%20Rabine%20Case%20Study%202019.pdf

Rommelspacher, A. (2020). How To Structure Your Literature Review. Retrieved from: https://gradcoach.com/literature-review-structure/

Sarkar, A., By, S., Paribas, B. and Numbai, M. (2021). Importance of Technology in Facility Management. International Journal of Advance Research, Ideas and Innovations in Technology, 7(3), 616-627.

Sethi, A. (2018). Key Technology Trends Driving Facilities Management Industry. Retrieved from https://www.businessworld.in/article/Key-Technology-Trends-Driving-Facilities-Management-Industry/14-07-2018-154736/

Sheynkman, A. (2022). Four Main Functions of FM. Retrieved from https://spaceiq.com/blog/functions-of-facilities-management/

Sun, C., Wang, S. and Li, L. (2021). BIM-RFID Technology for Facility Management in Power Systems. 5th International Symposium on Resource Exploration and Environmental Science, IOP Conf. Series: Earth and Environmental Science, 781, 042017.

Toh, K. B., Mustapa, F. D. and Mustapa, M. (2019). Unbundling Transaction Cost Components in Building Information Modeling Adoption Procurement. International Journal of Recent Technol. Eng., 8, 333–338.

Wang, T., Ali, A. S. and Au-Yong, C. P. (2022). Exploring a Body of Knowledge for Promoting the Building Information Model for Facility Management. Ain Shams Engineering Journal, 13(4), 1-7.

Yang, E. and Bayapu, I. (2019). Big Data Analytics and Facilities Management: A Case Study. Facilities, 38(3/4), 268-281.


Refbacks

  • There are currently no refbacks.