Relationship between Employee Commitment and Employee Performance: The Mediating Role of Performance Appraisal in Bauchi State Specialist Hospital

Zainab Mahmood, Wasilu Suleiman

Abstract


The objective of the study was to examine the mediating effect of employee performance appraisal on the relationship between employee commitment and employee performance in Bauchi State Specialist Hospital. A survey research methodology was employed in this study, utilizing respondents from Bauchi state Specialist Hospital as the population. The primary means of data collection was through the distribution of questionnaires, which were designed using a Likert scale. The study consisted of 318 respondents, and data analysis was conducted using Partial Least Squares (PLS) analysis with SPSS and SMART PLS software. PLS-SEM analysis comprised two models: an outer model and an inner model. The study found that the independent variable (employee performance) significantly affects employee performance in Bauchi State Specialist Hospital. In addition, the findings also indicate that employee performance appraisal plays a mediating role in the relationship between employee commitment and employee performance. The present study provides valuable insights to the academic community by expanding knowledge in the human resource field, specifically with regards to the influence of employee commitment on employee performance. Therefore, this study recommends that employee of Bauchi State Specialist Hospital should be given adequate resources, facilities, training autonomy, and responsibility to strengthen the commitment of employees with their organization, performance.


Full Text:

PDF

References


Adejoke, B. A., & Bayat, M. S. (2019). Performance management and development systems with balanced scorecard as a performance appraisal tool at a selected Eastern Cape –A case study approach. Singaporean ournal of Business Economics and Management Studies, 2(5) 10-20

Al Mehrzi, N., Singh, S.K. (2019), competing through employee engagement: A proposed framework. International Journal of Productivity and Performance Management, 65(6), 831-843

Aguinis, H. (2020). Performance management. London: Printice Hall

Amangala, T. A. (2019). The effect of demographic characteristics on organizational commitment: A Study of salespersons in the soft drink industry in Nigeria, European Journal of Business and Management, 5(18), 18-29.

Atiomo, A. C. (2020). Human resource management. Lagos: Malthouse Management

Bipeledei E. & Dickson, R. S. (2018). Employee commitment to work as an ingredient for service delivery of selected firms in Bayelsa State. International Journal of Economics and Business Management. 4, (1).80-92

Byrne, B. M. (2016). Structural Equation Modelling with AMOS: Basic Concepts, Applications, and Programming (3rd ed.). New York: Routledge

Dakhoul, Z. M. (2018). The determinants of employee performance in Jordanian organizations. Journal of Economics Finance and Accounting, 5(1), 137-143.

Dauda, Y., & Luki, B. N. (2021) Perspectives on Performance Appraisal Practices in Organizations GSJ 9(5).

Hassan, I. B. Mugambi, F. & Waiganjo, E. (2017). Effect of training on the performance of the star rated hotels in Kenya, International Journal of Business and Commerce, 6(4), 53-64

Heikkurinen, P., Young, C. W., & Morgan, E. (2019). Business for sustainable change: Extending eco-efficiency and eco-sufficiency strategies to consumers. Journal of Cleaner Production, 218, 656-664.

Grubb, T. (2018). Performance appraisal reappraised: it’s not all positive. Journal

Resource Education. 1(1), 1-22.

Jafari, M., Bourouni, A., & Amiri, R. H. (2018). A new framework for selection of the best performance appraisal method. Eur. J. Soc. Sci., 7(3), 92- 100

Jackson, S. E., & Schuler, R. S. (2018). Managing human resources through strategic partnerships. Mason, Ohio: Thomson- Southwestern.

Karakaş, A., & Sahin, N. (2018). The relation between work family conflict and employee performance: a research on hotel employee. Sosyoekonomi, 25(32), 51-69.

Manafa, Grace Uzoamaka (2023). Employee commitment and organizational performance in selected access bank branches, Nigeria. British International Journal of Business and Marketing Research, 6(1)

Moraa, A. A., & Datche, E. (2019). Effect of performance appraisal on employee performance: a case study of national health insurance fund. The Strategic Journal of Business & Change Management, 6 (2), 424 – 442.

Norizan, I. (2020). Organizational Commitment and Job Satisfaction Among Staff of Higher Learning Education Institutions in Kelantan.

Olusegun E. A., & Olusegun J. G. (2022) personnel brain-drain syndrome and quality healthcare delivery in Nigeria. Department of business administration University of Lagos

Odunayo, P. A., Adewale, O. O., Anthonia, A. A., & Soloman, A. (2022) Predicting the

impact of job satisfaction level in bolstering turnover intension of frontline health workers. Covenant Journal

Omusuebe, H. and T. Kimcnichege, 2013. Satisfaction with performance appraisal systems. Journal of Managerial Psychology, 19(5): 526-541.

Onah, O. (2019). Human resource management. 2nd ed. Enugu: John Jacob’s Classical

Publishers

Onyije, O.C., (2015). Effect of performance appraisal on employee productivity in a Nigerian University. Journal of Economics and Business Research, 21(2): 65-81.

Otuohere, J. o (2012). Employee commitment and organizational performance in hospitality industries in south-east, Nigeria. International Journal of Business & Law Research 9(2):114-126,

Qureshi, M.I., Zaman, K. and Shah, I.A. (2018) Relationship between Rewards and Employee’s Performance in the Cement Industry in Pakistan. Journal of International University Research, 10, 19-29.

Salami, V., Daniel, C. O., Ibrahim, U. A., Nwoye, M. I., & Murtala, T. A (2022). Impact of training and development on the performance of public hospital in Abuja Nigeria. Journal of human Resource and Sustainability studies. 10.48-432

Sasidaran, S. (2010). Impact of training on employee performance: a case study of private organization in Sri Lanka, Journal of Business and Management, 1(1),13-21

Silitonga, E. W., & Sadeli, J. (2020). Factors contributing to employee performance. In Contemporary Research on Business and Management: Proceedings of the International Seminar of Contemporary Research on Business and Management (ISCRBM 2019), 27-29 November, 2019, Jakarta, Indonesia (p. 15). CRC Pre

Robberts, M. E., van der Poll, J.A. & Engelbrecht, K. (2020). The impact of task-technology fit on the organisational commitment of mobile knowledge workers in South Africa. Proceedings of the South African Institute of Computer Scientists and Information Technologists (SAICSIT), 110–117, ACM Digital Library. doi: https://0-doi-org.oasis.unisa.ac.za/10.1145/3410886.3410897

Robbins, S. P. and Coulter, M. (2018). Management, eleventh edition. England: Person Education Limited

Gbemi, O.P., Alegbeleye, G.O., Unegbu, V.E., Babalola, Y.T. (2020), Influence of staff training and development on employee performance in University Libraries in Southern Nigeria. Nigerian School Library Journal,4(19)244-267.

Wageeh, A. N. (2019). Assessing employee attitudes towards organizational commitment and change: The case of King Faisal hospital in Al-Taif Governorate Kingdom of Saudi-Arabi, Journal of Management Sustainability,4(1)


Refbacks

  • There are currently no refbacks.