Appraisal Systems and Job Performance Nexus: Evidence from Library Staff in Higher Institutions

Ikeagwuani Jovita Amarachi, Michael Ugochukwu Ibeawuchi, Ilika Obiageli M.

Abstract


This study investigates the relationship between appraisal systems and job performance among library staff in higher education institutions in Nigeria, with a focus on the South-East region. Employing a survey methodology and a simple linear correlational design, the research utilized the Pearson Product Moment Correlation technique to analyze data collected from 332 library professionals and paraprofessionals across federal higher education institution libraries. The study aimed to assess the extent of job performance and the correlation between specific appraisal methods—ranking and checklist—and staff performance outcomes. The findings revealed a high level of job performance among library staff, as indicated by an observed mean rating score (33.28) surpassing the expected mean (32.50). A strong positive correlation was identified between the use of the ranking method and job performance (r = 0.836), with the ranking method accounting for 69.9% of performance variability. Similarly, the checklist method demonstrated a very high positive correlation with job performance (r = 0.862), explaining 74.3% of performance variations. Statistical significance was confirmed for both methods (p < 0.05), leading to the rejection of null hypotheses and affirming their impact on performance. The study underscores the efficacy of structured appraisal systems in enhancing productivity and accountability in academic libraries. It highlights the ranking method's utility in distinguishing employee performance hierarchically, while the checklist method provides a systematic, bias-resistant evaluation framework. Recommendations include institutional adoption of these methods, regular training for appraisers, and transparent implementation to mitigate biases. The research contributes to human resource management literature by validating appraisal tools in the context of Nigerian academic libraries, advocating for their strategic use to align staff performance with organizational goals.


Full Text:

PDF

References


Adler, S., Campion, M., Colquitt, A., Grubb, A., Murphy, K., Rob Ollander-Krane, R., Elaine D., & Pulakos, E. D. (2016). Getting rid of performance ratings: genius or folly? A debate. Journal of Industrial and Organizational Psychology, 9(2), 219-252.

Agwuna, O.M. and Enweani, U.V. (2018). Managing Community Information Centres (CICs) for Effective Provision of Health Information e.g Rural Women (2018). Library Philosophy and Practice (e-journal), 2072.http//digitalcommens.unl.edu/Libphiprac/2072.

Agyare, R., Yuhui, G., Mensah, L., Aidoo, Z. & Ansah, I. O. (2016) The impacts of performance appraisal on employees’ job satisfaction and organizational commitment: A Case of Microfinance Institutions in Ghana. International Journal of Business and Management, 11 (9), 281-297.

Agyen-Gyasi, K & Boateng, M. S. (2015) Performance appraisal systems in academic and research libraries in Ghana: A survey. Library Review, 64 (1/2), 58 – 81.

Amaechi, N.M., Enweani, U.V. and Eke, C.C. (2018). Challenge to Library and Information Services (LIS) Delivery in the 21st Century: The Situation in Three Academic Libraries in Imo State, Nigeria.(2018). Library Philosophy and Practice (e-.journal,) 2075. http://digital.commons.uniedu/Libphiprac/2075.

Amin, M. R., Hossain, M. M. & Islam, M. F. (2015) Evaluating the effectiveness of weighted checklist method as a tool of employee performance appraisal: Evidence from Prime Bank Limited. Research Gate, 6 & 7 (II&I), 33-47. Available at: https://www.researchgate.net/publication/307204972.

Cheng, S. Y. (2014). The mediating role of organizational justice on the relationship between administrative performance appraisal practices and organizational commitment. The International Journal of Human Resource Management, 25(8), 1131-1148.

Ejedafiru, E.F & Urhiewhu, L.O. (2014). Developing public library services for the virtually impaired in Delta State: Adaptive technology to the rescue. Journal of Information and Knowledge Management. 3(4)58-62ISSN 2224-896X

Ejedafiru, E.F &Urhiewhu L.O. (2022). Security measures as correlates to preservation system adopted in academic libraries, Nigeria. ATBU Journal of Science Technology and Education (JOSTE). 10(3) 382 -390. ISSN: 2277-0011.

Ejedafiru, E.F and Urhiewhu, L.O (2025). Unveiling fourth industrial revolution(4IR) and digital literacy for smart economy in Nigeria. DELSU Journal of Educational Research and Development (DJERD), 22(1) pp. 278-285. DOI: https://doi.org/10.61448/djerd22126.

Ekwochi, E. A. (ND) The effect of performance appraisal in an organization. Review of Public Administration & Management, 1 (2), 214-226.

Enweani U.V. (2019). Professional Development; the Result of Effective Mentoring for Paraprofessional in Academic Libraries in Nigeria: International Journal of Social Sciences and Humanities. Review Vol.9 No 2, August 2019; P, 95-106, (ISSN: 2276-8645).

Enweani, I. B. and Enweani, U.V. Challenges and Prospects of Educating women Scientists in Nigeria. Forum for African Women Educationalist, Nigeria Vol. 1:242-252.

Enweani, U. V. (2012). Using the Library: English studies Vol.(1) 254-266;2012

Enweani, U. V. (2019). Towards Sustainable Information Policy in Developing Countries: A look at the challenges. Journal of Applied Information Science and technology 12(2)

Enweani, U.C. & Urhiewhu, L.O.(2024). Use of information technology facilities for academic support in chukwuemeka odumegwu ojukwu university, anambra state. Madonna Journal. Department of Library and Information Science. 5(6) 10-1. SSN 2276-7630

Enweani, U.V & Okafor N.G ((2025):Enhancing Quality Research Output through open knowledge practices in Library and Information Science: A case Study of Chukwuemaka Odumegwu OjukwuUniversity, Anambra State.:OMANARP INTER. J. Edu. Vol.1, Issues II Pp.1-

Enweani, U.V. (2018). Challenges of Managing University Libraries in Contemporary Digital Environment 2018. Library Philosophy and Practice (e-Journal 2073 http//digital commons.unl.edu/Libphilprac/2073.

Enweani, U.V. and EZEKWIBE, D.U (2025):Technology Adoption in University Libraries in Imo State, Nigeria.:OMANARP INTER. J. Art & Social Sciences Vol.2,Issue II, Pp. 1-11

Enweani, U.V. and Muokebe .O. B. (2019). Social Media Utilization in the Teaching Library and Information Science Course in Tertiary Institutions. Research Journal of Library and Information Science. 3, (3),1-5

Enweani, U.V. and Nwankwo , N. G. (2018). Information Needs and Seeking Behaviour of Engineering Lecturers in Nigerian Universities, The case of Chukwuemeka Odumegwu Ojukwu University, Anambra State. Library Philosophy and Practice ( e-journal).

Enweani, U.V. and Offor, N. J. (2017). User satisfaction with library resources and services in Chukwuemeka Odumegwu Ojukwu University Teaching Hospital Awka, Anambra State. Review of Information Science and Technology (RIST), Vol 3 p ab-101. 2017.

Enweani, U.V. Enem, F.N. and Igbokwe, J.C. (2019). Use of social media in marketing Library and Information services in University Libraries in south-East, Nigeria. International Journal of Applied Technologies in Library and Information Management, 2019 5(1)04-37-47 ISSN;(online)2467-8120.

Enweani, Uche V.; REGHA, H O.(2025) Investigation into the Usage of Information and Communication Technology (ICT) for Services Delivery in University libraries, Delta State. ATBU Journal of Science, Technology and Education, [S.l.], v. 13, n. 2, p. 266-275, ISSN 2277-0011. Available at: . Date accessed: 09 Jul. 2025.

Enweani,U.V. and Eke,C.C. (2019). Use of social media by Religious Organization in Nigeria lessons for libraries and information centers. Journal of Applied Information Science and Technology, 12(2)2019. pp 52-58.

Enweani. U. V; Ikeagwuani J.A(2024) The Role of Libraries on Insecurity and Information Policy in Nigeria: The way Forward: OMANARP INTER. J. Lib & Info Science. Vol.1, Pp. 119-126

Ezeani, C. N. and Enweani, U. V. (2015). Preservation and conservation of library collections in Federal Universities in South-East Nigeria. Review of Information Science and Technology (RIST), Vol 1 No 1 p1-10. 2015.

Ezekwe, F. A. and Enweani, U. V.(2019). Prospects of Record Management in Nigeria Library Philosophy and Practice, May 2019-Online Research Library Questia Reader Files/Site.JS.min.js.download”>

Gbogbonoshe, H., Roy, U.M &Urhiewhu, L.O. (2024). Information Communication and technology skills by undergraduate students: A Survey Study. International Journal of Applied Technologies management (JATLIM), 10(2)51-58. ISSN 2467-8112

Idiodi, E.O. & Urhiewhu, L.O. (2024) Information literacy skills: a survey of students in dennis osadebay university, asaba, delta state. NDJLIS- Niger- Delta Journal of Library and Information Science. Federal University, Otuoke. 5(1), 55-69.

Idiodi, E.O. &Urhiewhu, L.O. (2024) Information literacy skills: a survey of students in dennisosadebay university, asaba, delta state. NDJLIS-Niger- Delta Journal of Library and Information Science. Federal University,Otuoke. 5(1), 55-69.

Ifeka E. O, Urhiewhu, L.O & Nwafor, M.C. (2015). Fee - based library services in private university library challenges and prospect. Journal of Information and Knowledge Management. 5(3) 60-63. ISSN 2224-896 X

Ifeka E. O., Urhiewhu, L.O.& Ugulu.L.(2014) Public relation skills of university librarians in south-east geo-political zone of Nigeria. Journal of New Media and Mass Communication. 15(30) 8-12.

Ifeka, E. O. Urhiewhu, L.O. & Oyenike E. O. (2014). Crisis of nomenclature and location in nigerian university-based library school- The way forward. Asian Academic Research Journal of Social Sciences and Humanities. 2 (21)568-576. ISSN 2278-859X

Igbokwe, J.C., Mbagwu,F.C. and Enweani, U.V. (2019). Availability of Funds, Time and Information Resources as Predictors of Quality Research Output among Libraries in Nigerian University Libraries. An International Journal of Information and Communication Technology (ICT) Volume 16, Number 1, June, 2019. pp 77-93.

Ikonne, C. N. & Fajonyomi, O. J. (2019). Motivational factors and job performance of librarians in federal university libraries in North-East Nigeria. Library Philosophy and Practice (e-journal). 2666. Retrieved from https://digitalcommons.unl.edu/libphilprac/2666.

Ikonne, C. N. (2015) Influence of performance appraisal on job performance of library employees in selected university library and information centers in South-West Nigeria. International Journal Of Innovation and Applied Studies, 11(4), 863-871.

Jude –Iwuoha, A.U. Urhiewhu, L.O. & Nwachukwu, S.C. (2020) Awareness of career prospects in librarianship and students’ preparedness library schools in south-east, Nigeria. Information Impact: Journal of Information and Knowledge Management. 11(4) 117-128.ISSN 2141-4297.

Modi, A., Sharath K. J. & Muralidhar, A. (2017) Employee performance appraisal system based on ranking and reviews. Asian Journal of Pharmaceutical and Clinical research, Special Issue, 495-498.

Mole, A.J.C. and Enweani, U.V. (2011). Use of Social Science Literature by Academic Staff and Students in Anambra State University Library Igbariam Campus. Global Review of Library Inf.Sci. Vol, P31-46, 2011.

Mollel, E. R., Mulongo L. S. & Razia M (2017) The influence of performance appraisal practices on employee productivity: A case of Muheza District, Tanzania. Issues in Business Management and Economics, 5 (4), 45-59.

Muokebe .O. B. and Enweani, U. V. (2019). Availability, Awareness, Use and Users’ Satisfaction with E-Resources in Chukwuemeka Odumegwu Ojukwu University Library, Anambra State. Nigeria. International Journal of Research and Innovation in Social Sciences (IJRISS), I Volume III, Issue VIII, August 2019/ISSN 2454-6186

Muokebe .O. B. and Enweani, U.V. (2019). Evaluation of Special Library Resources: A Last Study of Faculty of Nursing at University of Medical Science Library, Ondo. Nigeria. Research Journal of Library and Information Science. Volume 3, Issue 2, 2019,Pp 8-12 ISSN 2637-5915.

Muokebe, B. O., Enweani, U. V. and Nwankwo, N. G. (2018). Information Need and Seeking Behaviour of practicing Nurses in Nigeria. The case of Our Lady of Lourdes Hospital, Ihiala. Library Philosophy and Practice (e-journal), Vol (5):1-14, 2018.

Nworgu, B.G. (2015). Educational research: Basic issues and methodology (Third Edition). Nsukka, Enugu: University Trust Publishers.

Nzewi, A.N & Urhiewhu, L.O. (2025). Security of information resources and preservation issues in university libraries, Nigeria. Scholarly Archive Journal of Information Dissemination and Literacy (SAJIDL) Maiden Edition. A publication of the University Library, Bayelsa Medical University.

Nzewi, A.N & Urhiewhu, L.O. (2020) Public library services to HIV/AIDS clientele in Anambra State, Nigeria. Journal of Health Information and Librarianship. 5 (1). 108-199. ISSN 2672 4839

Obi, J. N. (2016) Performance appraisal as a tool for enhancing productivity in an organization. International Journal of Innovations in Sustainable Development, 7(2), 1-35.

Ofordile J. O. and Enweani, U.V. (2009). Strategies for Improving Reading Culture in Children in Anambra State. Nigeria Library And Information Science Review, Vol.3, 54-60, 2009.

Ogbonna, A.U., Igwesi, U. And Enweani, U.V. (2014). Management Of Hybrid Libraries For Effective Library Service In Nigeria New Trends In Accessing Information. Global Journal of Academic Librarianship, Vol(1), 1-7, 2014

Okereke, C. E. & Urhiewhu, L.O. (2014). The impact of social media on the academic performance of university students in Nigeria. Journal of Education and Practice. l5(33) 21-24. ISSN 2222-288X

Okoye, B. I., Mbagwu, F. C., Moneke, P. & Abanum, R. (2019). Indices of working condition as determinants of job performance of librarians in Academic libraries in South-East, Nigeria. International Journal of Library and Information Science, 16 (5) 45 -53.

Okoye, I. B., Mbagwu, F. C., Abanum, R. & Nwohiri, N. (2019) Influence of performance appraisal on job performance of librarians in academic libraries in South East, Nigeria. ResearchGate. Available at: https://www.researchgate.net/publication/334963840.

Onuoha, U. D. (2018) Perception of performance appraisal as a tool for enhanced productivity and career advancement in three university libraries in Ogun State, Nigeria. Babcock Journal of Management and Social Sciences (BJMASS), 6(2).

Paul S. O., Olumuyiwa F. O., & Esther O. A. (2015). Modelling the relationship between performance appraisal and organizational productivity in Nigerian Public Sector. Journal of Global Economics, 3(1), 1-8.

Paul, S. O., Abeguki, O.E, Hezekeah, F., Dirisu, J. (2014). Modelling the relationship between performance appraisal & organizational productivity in Nigerian public sector. International Journal of Research in Management, 4 (6), 2249-5908.

Popoola, B.O., Solanke, O.E, Urhiewhu, L.O., Olorunyyomi, G.T.; & Folorunso, F.J(2024). Students’ perspective on e-learning preference, effectiveness, and satisfaction: evidence from Nigerian public university. NDJLIS-Niger- Delta Journal of Library and Information Science. Vol 5 (1) Federal University, Otuoke, 5(1), 122-131.

Rabiu, A. M. & Urhiewhu, L. O. (2025). Digitalizing theses and dissertations for accessibility andvisibility of research outputs: evidence-based study of the TERAS institutional repository. Jalingo International Journal of Library & Information Science,1(1), 98-111.

Ramchander (2015) Evaluating the employee’s performance appraisal system in college libraries of Mahendergarh District in Haryana. Knowledge Librarian, 2(3), 129-149.

Regha, H. O &; Enweani, U. V.(2025). Electronic Marketing for Effective Academic Library Services in Anambra State, Nigeria. ATBU Journal of Science, Technology and Education, [S.l.], v. 13, n. 2, p. 305-318, jul. 2025. ISSN 2277-0011. Available at: . Date accessed: 09 Jul. 2025.

Sahay, P. R. (2021). Performance appraisal in human resource management. Available at: https://www.patnauniversity.ac.in/e-content/commerce/aec/MComApplied4.pdf. Retrieved on 15/09/21.

satisfaction of library staff of tertiary institutions in Imo State. International Journal of Research in Library Science (IJRLS), 7(4), 90-101. DOI: 10.26761/IJRLS.7.4.2021.1464.

Udo-Anyanwu, A. J. & Uwandu, L. I. (2021). Performance appraisal variables and job

Udo-Anyanwu, A., Uwandu, L. I. & Obiano, D. C. (2020). Disciplinary measures and job performance of library staff in academic libraries in Imo State. Library Philosophy and Practice (e-journal). 4605. https://digitalcommons.unl.edu/libphilprac/4605

Ugwu, F.N & Urhiewhu, L.O. (2016). Safeguarding University research output stored in the cloud: The academic library’s approach. Published by Nigeria Library Association, Enugu State Chapter ISSN 2356-3456

Urhiewhu L.O & Folorunso F.J. (2017). Survey of open-source software’s adopted among Academic Libraries in South- Western, Nigeria. Ebonyi Journal of Library and Information science. NLA Ebonyi State Chapter. 4 (1)104-111. ISSN 1134-3251

Urhiewhu L.O & Folorunso, F.J. (2017). Extent of availability and use of government documents in some selected academic libraries, south –western of Nigeria. Lagos Journal of Library and Information Science. NLA Lagos State Chapter. 6(1&2)46-52. ISSN 2362-273

Urhiewhu, L.O & Emojorho, D. (2015). Conceptual and adoption of technology acceptance model in digital information resources usage by undergraduates: Implication to higher institutions education in Delta and Edo of Nigeria. Journal of Education and Practices. 6(21)82-92. ISSN 2222-1735.

Urhiewhu, L.O & Idiodi, E. O. (2024). Information and communication technologies utilization for resource management in academic and special libraries: a comparative study. Library and Information management Forum: Journal of Ahmadu Bello University Library Complex. 26(1), 15-23 ISSN 1117- 7918

Urhiewhu, L.O & Omah, J.E. (2016). Entrepreneurial studies and the unemployment question in Africa: A philosophical enquiry. TSU Faculty Journal of Education Research and Production 5(1) 165-173. ISSN 978-166-484-3

Urhiewhu, L.O&Aji, S.B. (2015). Issues of conflict, political crisis and insurgency in Nigeria: The role of library and information centres as a tool for solution. International Journal of Information and Technology. 1(1) 1‐13. ISSN 2360-9981

Urhiewhu, L.O, Nzewi, A. & Roy, M.U, (2024). Library orientation programmes in the era of artificial intelligence (ai) redefining the librarian’s role. OMANARP INTER. J. Lib & Info Science. 1, (1) Pp. 10-19.

Urhiewhu, L.O, Nzewi, A. & Roy, M.U,(2024). Library orientation programmes in the era of artificial intelligence (AI) redefining the librarian’s role. OMANARP INTER. J. Lib & Info Science. 1,(1) Pp. 10-19.

Urhiewhu, L.O, Umeji E. C. &Efe, E. F. (2013). Information /ict literacy levels and skills among librarians in Madonna University Library, Okija. International Journal of Humanities Social Science .15(3)70-75. ISSN 2321-9203

Urhiewhu, L.O, Umeji, E.C &Obue, C.N. (2014). Challenges associated with the use of ICT facilities in public library of Nigeria. Journal of Developing Studies. 5(22)1-5. ISSN 225-0565

Urhiewhu, L.O. & Idiodi, E.O. (2024) Health workers attitude and productivity in selected public healthcare facilities in delta state. ATBU Journal of Science Technology and Education (JOSTE).12(2),589-597. ISSN: 2277-0011.

Urhiewhu, L.O. & Nwabueze, A.U. (2015). Availability and use of digital information resources by undergraduates of universities in Delta and Edo states, Nigeria. International Journal of Digital Library Services 5(2) 23-34...ISSN 2349-302 X

Urhiewhu, L.O. (2024). Digital public relations tools for effective public library services. International Journal of Knowledge Content Development Technology. A publication of the Konkuk University, Korea China. Vol 14(3) 110-115

Urhiewhu, L.O. Ifeka E. O. & Nwafor, M.C. (2015). Extent of digital information resources usage by undergraduates of selected higher institutions in Delta and Edo States, Nigeria. Journal of Humanities and Social Science. 5(14)110-117. ISSN 2279-0837

Urhiewhu, L.O.& Ugeh, C. H. (2014). Contemporary issues on entrepreneurship in information science and business education professions: Implications to education of Nigeria tertiary institutions. Journal of Business and Management. 5(33)21-24. ISSN 2222-2839

Urhiewhu, L.O.& Umeji C. E. (2014). Maintenance culture of information resources among librarians in two selected private higher institutions in Anambra State of Nigeria. Journal of Information and Knowledge Management. 4, (6)34-39. ISSN 2224-5758

Urhiewhu, L.O.&Amugen, S. (2014). Availability and Use of Audio-Visual Resources in two selected tertiary institutions of Nigeria. Journal of Humanities and Social Science (IOSR-JHSS)19(3) 88-92

Urhiewhu, L.O., Ejedafiru E.F &Rabiu, A.M. (2014) Comparative study of job stress among teaching staff of library and information in higher institutions in Nigeria. Journal of Education and Practice. 5(16) 213-220. ISSN 2222-1735

Urhiewhu, L.O., Ifeka E. O, &Eyisi, G.U. (2015). Information seeking behaviour and need among students in faculty of management science in Madonna University Okija: A case study. Journal of Developing Studies. 5(14) 87-91. ISSN 2224-607 X

Urhiewhu, L.O., Ifeka, E. O. &Nwabu, E.C. (2013). Students attitude towards the use of reference and information services in academic libraries in Nigeria. International Journal of Library and Information Science.5 (10)335-34. ISSN 2455-104X

Urhiewhu, L.O., Ifeka, E. O. &Umeji, C. E. (2014). Availability and use of ict facilities among students in faculty of social science Madonna University, Okija. International Research: Journal of Library and Information Science 4(2)346-356. ISSN 2455-104

Urhiewhu, L.O., Joseph, D. and Aji, S.B. (2015) Extent of audio-visual resources utilization by librarians in Madonna University Library, okija campus anambra state Nigeria. Journal of Information and Knowledge Management. 5() 117-123.ISSN 2224-896 X

Urhiewhu, L.O., Nnandozie, C.O &Ifeka E. O. (2015). Impact of current school library services on secondary schools’ education in Delta State of Nigeria. Int. J. of Adv. Res .3 (1). 901-905. ISSN2320-5407.

Urhiewhu, L.O., Omah, J.E.& Iwuchukwu, C.O. (2018). Management of indigenous knowledge in public libraries in Delta State, Nigeria. Owena Journal of Library and Information Science. NLA Ondo State Chapter. 7(1 &2). 55-62. ISSN 0189-3092

Urhiewhu, L.O., Oyenike, O. E. & Ugulu, L. (2014) Sustaining lifelong education through public library services in the electronic age. Journal of Education and Practical. 5(22) 22-27ISSN 2222-1735

Urhiewhu, L.O.,Oyenike, O. E. &Ugeh, C. H.(2014). Comparative study of social media(networking) usage by undergraduates in two selected tertiary institutions of Nigeria. Journal of Research on Humanities and Social Sciences. 4(15) 21-24. ISSN 2321-9203.


Refbacks

  • There are currently no refbacks.