Enhancing Computer-Based Testing through Moodle Customization: A Seven-Year Experience at the Federal University of Education, Zaria

Abstract

This study presents a comprehensive account of a seven-year experience in enhancing computer-based testing (CBT) through the customization of the Moodle learning management system at the Federal University of Education, Zaria. The initiative aimed to improve the efficiency, reliability, and scalability of digital assessments within the university’s examination framework. Using an action research approach, the project involved iterative development, implementation, and evaluation cycles that incorporated feedback from students, lecturers, and administrators. Key customizations included the integration of automated question randomization, enhanced result analytics, secure login protocols, and offline testing capabilities to address connectivity challenges. Data collected over seven academic sessions revealed significant improvements in examination integrity, user satisfaction, and administrative workflow efficiency. The findings underscore the potential of open-source learning platforms like Moodle to serve as sustainable solutions for large-scale CBT deployment in resource-constrained educational environments. The paper concludes with lessons learned, best practices, and recommendations for other institutions seeking to adopt or enhance Moodle-based assessment systems.