Evaluation of the Perceived Factors Causing Misfiling, Mislaying and Missing of Patients Health Records in Health Care Delivery System

Eidah Sule Yahaya, Joyce Akosa, Adebayo Caleb Oloruntoba

Abstract


Growth in the number of patients been treated in Nigeria hospitals is a product of the increase in population and the awareness of our people which made them to realize of late, that orthodox medicine is much more superior to traditional medicine. This influx of patients into the hospitals for treatment has increased the number of patients’ health records in Nigeria hospitals, which are too numerous for records personnel to handle. The purpose of this research work is to evaluate the perceived causes of misfiling, mislaying, and missing of patients’ health records in the health information department of University of Ilorin Teaching Hospital, Obafemi Awolowo University Teaching Hospital and Ahmadu Bello University Teaching Hospital Zaria as case study. For the purpose of data gathering, 100 copies of questionnaires were distributed to staff of health record department of University of Ilorin Teaching Hospital, Obafemi Awolowo University Teaching Hospital and Ahmadu Bello University Teaching Hospital Zaria using convenient method of sampling techniques. All the 100 respondents returned their questionnaire, and that shows 100% compliance. The data were tabulated and presented using simple percentage. In conclusion, the researchers discovered that the major perceived causes of misfiling, mislaying and missing of patients health records includes incompetence of the personnel in health records, lack of motivation, lack of proper funding and lack of modern techniques of filing and many others. Competent and trained record staff to handle filing of patients records is one of the recommendation proffered by the researcher based on the outcome of his research work.


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