Helping Behaviour and Task Performance of Employees in Commercial Banks: Moderating Effect of Task Interdependence

Aisha Muhammad Yusuf, Abdulmalik Abubakar Yusuf, Halima Shuaibu

Abstract


Some bankers encounter unanticipated events such as shortage or overage of transactions which often lead to stress, query and even dismissal. The objective of this study is to examine the moderating effects of Task Interdependence on the relationship between helping behaviour (HB) and employee task performances. The study employed Survey research design which is cross sectional in nature; questionnaire was administered on 176 employees of commercial banks. Hierarchical regression analysis was conducted to test the hypothesis formulated for the study. The finding of the study revealed that task interdependence moderated the relationship between HB and employee task performance in Commercial banks. In the light of this, it was concluded that task interdependence can enhance the relationship between HB and performance of employees of commercial banks. 


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